Refund policy

Chomper Chewz Guarantee!

What you need to know:

  • You have 30 days from delivery to request a return for any reason.
  • Send us an email at buychomperchewz@gmail.com with your order number and what’s going on.
  • When approved we’ll send you return instructions and a pre-paid return label if needed.
  • Your refund or replacement will be processed as soon as the original item is received in its original condition
  • Refunds may take up to 10 business days to post to your account. Original shipping fees are not refundable.
  • If your order arrives damaged, incorrect, or otherwise not what you expected, please contact us right away, and we’ll make it right as quickly as possible.
  • All antlers are different and will wear different depending on size and Antler density.
  • Return requests made after 30 days of delivery will be reviewed on a case-by-case basis.
  • Guarantees only apply to orders placed directly from buychomperchewz.com and does not apply to items purchased from third-party vendors or websites. 

For any questions or concerns about this policy, please email us at buychomperchewz@gmail.com.